Jacob Rodriguez Open to offers

Chief Operating Officer  ·  National Operations  ·  USMC Veteran

I own the whole operation.

Ten states, 200+ personnel, 50+ client sites, a $5M contract book — run by someone who has done every job in it, starting on a post and in a Marine squad.

Jacob Rodriguez, Chief Operating Officer.
Personnel directed
0
States of operation
0
P&L owned
0
Annual program launched
0

01 — Profile

Every level of this business has been my job at some point.

Guard on a post. Range safety officer. Deputy chief of security. Florida state manager. East Coast director. National director. Chief Operating Officer. And a Marine Corps squad before any of it.

That's why nothing in an operation surprises me. I've stood the post I'm now scheduling, and I've made the payroll that pays for it. When conditions turned hard, I carried licensing, compliance, staffing and client service across ten states — much of it directly — and service never stopped.

  • 6 state managers developed
  • 200 personnel directed

02 — What I own

Four things I'm accountable for.

  1. National Operations

    Ten states, 50+ sites, 200+ personnel — staffed, scheduled, deployed and accounted for.

    • Multi-site management
    • Workforce deployment
    • Service continuity
  2. P&L & Contracts

    Profit and loss on a $5M book, with the contract negotiation and vendor control behind it.

    • P&L ownership
    • Contract negotiation
    • Vendor management
  3. Licensing & Compliance

    Sole licensing authority for North and South Carolina — the credential the business runs on.

    • NC & SC agency licensing
    • Audits
    • Risk assessment
  4. People & Systems

    Six state managers developed, and the scheduling and geofencing rollout that cut overtime 15%.

    • Leadership development
    • Recruiting
    • Technology rollout

Where the work is.

I run operations across Florida, Georgia, Texas, Michigan, Mississippi and California. In the Carolinas I'm not just running the business — I am the license it operates on.

  • States of operation
  • Agency license held personally
NC SC

03 — Record

I climbed the ladder twice.

Once in the Marine Corps, from a fire team to a platoon. Then again in business, from a single post to a national operation. Every rung, in order.

  1. 2014 Team Leader 7 Marines
  2. 2016 Squad Leader 12 Marines
  3. 2017 Acting Platoon Sergeant 40 Marines
  4. 2019 Deputy Chief of Security 8 personnel
  5. 2021 State Operations Manager 50+ officers
  6. 2022 East Coast Director 20+ contracts
  7. 2023 National Director 8 states
  8. 2024 Chief Operating Officer 200+ personnel

Executive  ·  2021 — Present

One company. Four titles. Florida state seat to national C-suite.

  1. 2024 — Present

    Chief Operating Officer

    Xpress Guards  ·  National

    National operations: 200+ personnel, 50+ client sites, $5M+ in contracts.

    Detail
    • Directed national security operations across multiple states, overseeing 200+ personnel and 50+ client sites.
    • Held sole state agency licensing authority for North Carolina and South Carolina — legally required for the company to operate in those markets.
    • Owned P&L, contract negotiation and risk mitigation across a $5M+ contract book.
    • Cut overtime expense 15% year over year through geofencing, workforce scheduling software and operational restructuring.
    • Carried the majority of COO, HR, compliance and staffing functions directly while sustaining national compliance and client service.
    • Mentored and developed six State Operations Managers through a period of heavy turnover.
    • Led every technology upgrade driving workforce management and real-time operational oversight.
  2. 2023 — 2024

    National Director of Operations

    Xpress Guards  ·  National

    Scope widened from the East Coast to the whole country.

    Detail
    • Led recruitment, training and deployment of security personnel across FL, NC, SC, GA, TX, MI, MS and CA.
    • Directed licensing audits, compliance programs and site security assessments for high-risk commercial clients.
    • Ran Michigan and California operations while still holding the Florida State Operations Manager seat.
  3. 2022 — 2023

    East Coast Director of Operations

    Xpress Guards  ·  FL / GA / NC / SC

    20+ regional contracts, with client satisfaction up 18%.

    Detail
    • Oversaw day-to-day operational management for 20+ regional contracts.
    • Improved client satisfaction metrics by 18%.
    • Drove procedural and technology improvements that cut incident response times by 12%.
  4. 2021 — 2022

    State Operations Manager — Florida

    Xpress Guards  ·  West Park, FL

    Launched every major internally staffed national contract from a state-level seat.

    Detail
    • Stood up and launched every major internally staffed national contract — including a $15M annual on-call ATM technician security program — while formally holding only the Florida State Manager title, in the absence of any national leadership structure at the time.
    • Recruited and built an officer team of 50+, holding service continuity through critical cash-flow periods.
    • Managed field operations, staff scheduling and compliance across multiple Florida commercial contracts.

Ground floor  ·  2019 — 2021

The jobs I now direct — done personally, and promoted out of quickly.

  1. 2019 — 2021

    Supervisor, Deputy Chief of Security

    The Shul of Bal Harbour  ·  Surfside, FL

    Ran an eight-person security operation — schedules, protocols, training and budget.

    Detail
    • Supervised eight personnel across security operations; wrote and maintained the schedule for all of them.
    • Helped write and establish the site's security protocols and procedures.
    • Planned and conducted weapons handling and close-quarters battle training.
    • Ran quarterly performance evaluations and board meetings.
    • Worked the security department's annual budget; wrote and reviewed incident reports.
    • Started as a security guard on post — perimeter checks, camera review, personnel and mail inspections, drills — and was promoted to supervisor within two months.
  2. 2019 — 2019

    Range Safety Officer

    Shoot Straight  ·  Hollywood, FL

    Owned safety enforcement and daily range operations.

    Detail
    • Directed safety protocols and daily range operations.
    • Enforced range rules and removed users for repeat or critical violations.
    • Prepared comparative analysis documents covering pricing, payment terms and product specifications.

United States Marine Corps  ·  2014 — 2018

Squad leader, then acting platoon sergeant. Where the standard was set.

  1. 2014 — 2018

    Infantry Squad Leader / Acting Platoon Sergeant

    United States Marine Corps  ·  MOS 0331  ·  Camp Lejeune, NC and overseas

    Led and mentored teams of 40 Marines in combat and training environments.

    Detail
    • Planned and executed tactical operations, risk assessments and unit readiness initiatives.
    • Stepped up as Acting Platoon Sergeant after my superior became a casualty, holding command effectiveness and operational discipline.
    • Awarded a Letter of Appreciation for coordination of the Wounded Warrior Trials.

04 — Next

Where I go next.

  • Chief Operating Officer
  • VP of Operations
  • National Director of Operations
  • Head of Security Operations
  • Regional Vice President
  • General Manager
  • Director of Risk & Compliance

South Florida or national  ·  Open to relocation  ·  NC & SC agency licenses active

05 — Qualifications

Licenses

  • Active Security Agency Manager — North Carolina
  • Active Security Agency Manager — South Carolina
  • FL Class D Security License
  • FL Class G Statewide Firearm License
  • FL Concealed Weapons Permit

Training & development

  • USMC Front Line Leadership & Ethics Seminar
  • USMC Operational Risk Management
  • USMC Helicopter Rope Suspension Techniques (HRST)
  • Cert Advanced First Aid / CPR
  • Cert Non-Lethal Weapons / OC
  • Cert Bodyguard Training
  • Cert Information Security Training

06 — Contact

Let's talk.

Hiring an operations executive, or want to walk the record in detail — either way, reach out.

Based in
Lauderhill, Florida
Scope
National — open to relocation